by Michael E. Dehn | Sep 29, 2025 | AI and bank marketing and branding, Industry news
https://thefinancialbrand.com/news/customer-experience-banking/are-banks-addicted-to-a-dead-cx-metric-its-time-to-go-beyond-the-score-192497 The Net Promoter Score (NPS) has long been considered a gold standard framework for measuring customer loyalty in...
by Michael E. Dehn | Sep 23, 2025 | Banking and finance, Government impacts and rulings, Industry news
https://thefinancialbrand.com/news/payments-trends/stablecoins-arent-the-end-for-banks-but-evolution-is-coming-192284 Stablecoins present a disruptive and existential threat to the traditional banking system by undermining the bedrock of deposit-based banking...
by Michael E. Dehn | Sep 21, 2025 | Banking and finance, Industry news
https://mailchi.mp/tearsheet/weekly21sep25-14050580?e=d80a8ab49e Constant disruption in banking is forcing institutions to rebuild their foundations, prioritizing infrastructure over flashy new products and profoundly impacting hyperlocal operations through...
by Michael E. Dehn | Sep 21, 2025 | Fintech insights
https://www.fintechbrainfood.com/p/ap2-explained?_bhlid=4eaa234680798ad3bdb45514b5705f029891f88c
by Michael E. Dehn | Sep 20, 2025 | Mindset motivations
We ran our CEOs business history thru Perplexity AI to pinpoint important facets to highlight to potential suitors of our cutting edge IP and in that deep dive we realized another one of our trademarked platforms should be included in the ecosystem. We will amend our...
