by Michael E. Dehn | Sep 29, 2025 | AI and bank marketing and branding, Banking and finance, SEO and marketing insights
https://thefinancialbrand.com/news/artificial-intelligence-banking/why-bankings-ai-future-depends-on-trust-not-just-technology-192462 Hyperlocal, full-spectrum community interactions are fundamentally reshaping the foundation upon which banking institutions...
by Michael E. Dehn | Sep 29, 2025 | AI and bank marketing and branding, Industry news
https://thefinancialbrand.com/news/customer-experience-banking/are-banks-addicted-to-a-dead-cx-metric-its-time-to-go-beyond-the-score-192497 The Net Promoter Score (NPS) has long been considered a gold standard framework for measuring customer loyalty in...
by Michael E. Dehn | Sep 20, 2025 | AI and bank marketing and branding, Banking and finance, Banking and media considerations, Mindset motivations, SEO and marketing insights
https://www.crnrstone.com/hubfs/Smarter%20Bank%202025/Cornerstone%20Advisors%20-%20Smarter%20Bank%20Report%202025.pdf Hyperlocal banking isn’t a nostalgic callback—it’s the last redoubt of real differentiation in a commoditized, tech-flooded financial landscape. The...
by Michael E. Dehn | Sep 19, 2025 | AI and bank marketing and branding, Banking and finance, Fintech insights
https://financialit.net/news/security/account-takeover-attacks-surge-122-fintech-agentic-commerce-adoption-looms The article highlights a significant and rapidly escalating threat to bankers and the financial sector: the surge of digital fraud driven by both the rapid...
by Michael E. Dehn | Sep 18, 2025 | AI and bank marketing and branding, Banking and media considerations, Mindset motivations
https://www.thebignewsletter.com/p/on-jimmy-kimmel-its-time-to-destroy?utm_campaign=email-half-post&r=l7jd2&utm_source=substack&utm_medium=email Hyperlocal media ecosystems—like Metro Pulse—represent a bold frontier for financial institutions...
by Michael E. Dehn | Sep 18, 2025 | AI and bank marketing and branding, Banking and media considerations, SEO and marketing insights
Banks face a rising threat to reputation as AI-driven search and language models become mainstream, making preemptive strategy essential. The reviewed article exposes how reputational bias attacks are evolving—polluting AI training data to sway perceptions at machine...
