by Michael E. Dehn | Oct 1, 2025 | AI and bank marketing and branding, Banking and finance, Industry news
https://thefinancialbrand.com/news/artificial-intelligence-banking/bankings-agentic-ai-revolution-how-70-of-institutions-are-already-transforming-operations-192250 Agentic AI is fundamentally reshaping bank operations at every level, moving from experimental...
by Michael E. Dehn | Sep 29, 2025 | AI and bank marketing and branding, Industry news
https://thefinancialbrand.com/news/customer-experience-banking/are-banks-addicted-to-a-dead-cx-metric-its-time-to-go-beyond-the-score-192497 The Net Promoter Score (NPS) has long been considered a gold standard framework for measuring customer loyalty in...
by Michael E. Dehn | Sep 23, 2025 | Banking and finance, Government impacts and rulings, Industry news
https://thefinancialbrand.com/news/payments-trends/stablecoins-arent-the-end-for-banks-but-evolution-is-coming-192284 Stablecoins present a disruptive and existential threat to the traditional banking system by undermining the bedrock of deposit-based banking...
by Michael E. Dehn | Sep 21, 2025 | Banking and finance, Industry news
https://mailchi.mp/tearsheet/weekly21sep25-14050580?e=d80a8ab49e Constant disruption in banking is forcing institutions to rebuild their foundations, prioritizing infrastructure over flashy new products and profoundly impacting hyperlocal operations through...
by Michael E. Dehn | Sep 17, 2025 | AI and bank marketing and branding, Banking and finance, Banking and media considerations, Industry news
https://thefinancialbrand.com/news/deposits/what-smart-community-institutions-are-doing-differently-to-grow-deposits-right-now-192222 A financial institution aiming to weave itself into the local fabric via a Metro Pulse media banking ecosystem should closely...
by Michael E. Dehn | Sep 16, 2025 | AI and bank marketing and branding, Industry news
https://thefinancialbrand.com/news/banking-technology/the-next-banking-revolution-puts-customers-on-autopilot-192207 The “Next Banking Revolution” article explores how autonomous banking, driven by AI, automation, and seamless orchestration, is rapidly...
